
Work
At the heart of our work, we believe that experience matters.
Whether you give, or receive, public services.
We provide consultancy services to decision makers to help them listen to, and act, on what matters to people who give and receive services, across:
Advising clients on strategy and evaluation
Delivering engagement and codesign projects
Providing facilitation and training.
We use empathy, creativity and the rigour of our 4Cs model to bring you the best of qualitative research and human-centred design tools and approaches.
So you can make informed decisions in complex systems that improve the quality, effectiveness and experience of care.